Ambitionprofile is a screening tool that divides high performers into four different personas. Using our personas is a great way of understanding and changing dynamics in a workplace to reduce stress & burnout, increase efficiency and create a more sustainable work environment.
“In a perfect world, firms would invest some more time and energy in looking for the traits in young lawyers that they think will make them successful in their firm, rather than relying on overwhelmingly the school the student went to and the grades the student received.”
David N. Yellen, dean of Loyola University of Chicago School of Law
Our personas describe the characteristics of perfectionists. This distinction does not exist in today’s recruitment or talent management processes. It is the biggest reason for lower team efficiency, high economical cost, and human suffering due to stress and burnout that companies face today.
Hi! I’m Accurate Alex. I work really hard. Sometimes too hard – with little regard for my health. Thus, I’m a very ambitious person.
Speeding up is second nature to Alex, while slowing down, reflecting and changing direction goes against all instincts to excel and perform.
Performance is something deeply personal for Alex. There is this tendency to conflate the quality of one’s work to one’s self-worth. For Alex, failing to perform equals failure as a person. This fuels Alex’s ambition and commitment but also creates problems for them by not setting boundaries between his work and personal life, overworking and pushing themselves too hard. When they experience a setback or a mistake at work, the natural thing to do is to blame themselves and start the self-doubt game. As a consequence, their performance and well-being can be negatively affected.
The blurred line between work and personal life is why Accurate Alex needs a structured work environment and a supportive manager.
Encouraging feedback, reliable support, and a low frequency of stressful projects will provide optimal working conditions for Accurate Alex.
Often positive feedback is met with confusion, since it does not line up with Alex’s doubting self-image.
Many smart, ambitious, and successful people are Accurate Alexes. They can realize their full potential with the proper support. Helping Alex manage their level of ambition and acknowledge their successes will enable a more sustainable degree of ambition, better performance and greater levels of well-being to emerge.
One way to keep Alex refocused on his/her work is to have a proactive manager who sets his/her priorities. Getting help managing the current workload will allow Alex to finish assignments in a timely fashion, since they can simply say “no” if they do not want to take on additional projects.
Hi, I’m Ambitious Kim. I’m undoubtedly motivated, but sometimes some nagging self-confidence may complicate my self-leadership, such as saying no when the plate is already full.
Kim’s tendencies towards performance-based self-esteem can be a definite motivator, but also make it difficult to manage setbacks, work surges, and challenging situations in general. A snag at work can feel like a personal shortcoming, which is not left behind at work at the end of the day. Kim’s weak spots in this regard are most likely more sensitive in certain situations than in others. These, then, are patterns to recognize for Kim, and such recognition will lead to greater psychological flexibility and resilience.
Kim’s tendency to always stay productive makes it hard for them to enjoy time off and rest. Unchecked, this over-commitment to work can lead to burnout and its associated problems.
Kim is ambitious, but risks tilting over to over-commitment. A job position with clear targets and good structure can be very beneficial for Kim.
Supportive feedback is important for Kim. The long-term goal should be that feedback goes beyond being just “encouragement” and facilitates greater self-knowledge: “Although I feel nervousness, I have learnt through feedback that I am actually a pretty good presenter in client meetings.”
Kim works hard and is diligent, even though it can be to an extent that might be dicey. Through support, and by managing the most challenging aspects of a job position, Kim can most certainly excel.
Discuss and agree how the manager can be of best help. In which areas will Kim’s greatest challenges be? Very likely, they will be related to: Stressful tasks, when expectations are high, when tolerance for mistakes is low, or when there will be an evaluation of the output.
Hi! I’m Achieving Charlie. I have the capacity and drive and am generally resilient. Still, I could use the time off better – evenings, weekends, vacations – to maximize rest and recovery.
When giving feedback to Achieving Charlie, it is important to praise their successes but equally important is to point them towards their opportunities for growth; that balanced mix will keep Charlie engaged when they particularly demanding situation at work, such as a tricky project.
Balance is key for Charlie; projects that stretch Charlie’s capabilities can be great for their improvement but they should ideally be complemented with other tasks or assignments within their current skill or knowledge level. Similarly, periods of intense work should be followed by recovery intervals to prevent fatigue.
Preventing being overwhelmed is key for Charlie’s wellbeing and sustained performance. It is important to have a healthy culture around work outside-of-office-hours within the team. This should provide enough room for Charlie to manage their work-life balance.
A sound work environment that is reasonably challenging is the best work environment for Charlie.
Everyone feels good about positive feedback, and when Charlie deserves it, it should not be held back. However, Charlie will make the greatest improvement of their professional skills when confronted with critical constructive feedback and a steep learning curve.
Achieving Charlie is ahead of the curve, with regards to burnout and resilience – which is a great asset. With adequate support and leadership, considerable growth is possible.
Checking in on Charlie on a regular basis and offering support is important, but be mindful of the frequency. Do it too often, and a manager can become annoying; offer it too seldom and it becomes unhelpful. Discuss and agree upon what the right timing and pacing is for that particular Charlie.
Hi! I’m Bright Robin. I give 100%, recognizing that not being successful every single time does not mean that I am an utter failure. Doing your very best is significant enough for me.
Robin, however, needs interesting challenges; otherwise Bright Robin can struggle to find motivation. Robin is always making an honest effort, because achieving excellence is a major driving force for them. That is one of Bright Robin’s real strengths.
The ability to do one’s very best and still be able to recognise that there is a difference between the doing and the doer, is one of the hallmarks of Bright Robin. They may have a bad day and fail at some things, but they don’t believe they are a failure or a bad person as a consequence. Their ability to differentiate between what they do and who they are sets them apart from everyone else.
Bright Robin is very skillful at keeping boundaries between work and personal life, provided work routines are structured enough.
Bright Robin is well suited for leadership positions. They respect work-life balance and lead with trust instead of micromanagement.
Bright Robin thrives on growing. Well-considered and challenging feedback will indicate the best move for Robin to take them to the next stage. But don’t forget to give credit where credit is due!
Bright Robin is resilient, has grit, and a strong and healthy motivation for doing great things.
Ensure Bright Robin has the resources necessary to excel. Providing them with trust builds their loyalty.
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